Privacy Policy

1 | PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.

E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other information and updates.

2 | CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.

How can I revoke my consent?

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at hello@gobi-ward.com or by mail at:

Mr MARIE Florian
256 C Rue de Nantes,
35136, St-Jacques de la Lande,
France

3 | DISCLOSURE

We may disclose your personal information if we are required to by law or if you breach our Terms and Conditions.

4 | SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located, or have facilities located, in a jurisdiction other than yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the U.S., your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.

Once you leave our store or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by the Terms and Conditions of our website.

5 | LINKS

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of such other sites and recommend that you carefully read their respective privacy policies.

6 | SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.

 

7 – TYPES OF DATA COLLECTED

PERSONAL DATA
When using our service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to:

– e-mail address
– Mailing address
– First and last name
– Cookies and usage data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may choose not to receive any or all of these communications by following the unsubscribe link or instructions provided in the emails we send you.

USAGE DATA
We may also collect information about how our services are accessed and used (“Usage Data”). This usage data may include information such as the IP address of your computer, the type and version of browser used, the pages of our service you visit, the time and date of your visit, the time spent on these pages, the device identifier and other diagnostic data.

TRACKING COOKIE DATA
We use cookies and similar tracking technologies to track activity and hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and improve and analyze our service.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use all the features of our service.

* Examples of cookies we use
– Session cookies. In order to operate our service.
– Preference cookies. To remember your preferences and various settings.
– Security cookies. For security purposes.

USE OF DATA
We use the data collected for various purposes:
– To provide and maintain our service
– To notify you of changes to our service
– To provide customer support
– To gather valuable analysis or information so that we can improve our service
– To monitor the use of our service
– To detect, prevent and resolve technical problems
– To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or requested, unless you have chosen not to receive such information

8 | DATA SECURITY

The security of your data is of paramount importance to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9 | LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a member of the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this privacy policy depends on the personal data we collect and the specific context in which we collect it.

WE MAY PROCESS YOUR PERSONAL DATA BECAUSE :

– We need to perform a contract with you or ship products purchased from you
– You have given us permission to do so
– Processing is in our legitimate interests and is not overridden by your rights
– To process payments
– To comply with the law

DATA RETENTION

– We will retain your personal data only for as long as is necessary for the purposes described in this Privacy Policy.
– We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

10 | YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights. We intend to take reasonable steps to allow you to correct, amend, delete or restrict the use of your personal data.

If you would like to be informed of the personal data we hold about you, and if you would like us to delete it from our systems, please contact us by email at: hello@gobi-ward.com

UNDER CERTAIN CIRCUMSTANCES, YOU HAVE THE FOLLOWING DATA PROTECTION RIGHTS:

– The right to access, update or delete information we have about you. Whenever possible, you can access, update or request the deletion of your personal data directly in the settings section of your account. If you are unable to perform these actions yourself, please contact us for assistance.
– The right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.
– The right to object. You have the right to object to the processing of your personal data.
– The right of restriction. You have the right to request that we restrict the processing of your personal data.
– The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
– The right to revoke your consent. You also have the right to revoke your consent at any time where we have relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11 | AGE OF CONSENT

By using this website, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.

12 | CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you. You will be informed if this occurs.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, please contact our Privacy Officer at: hello@gobi-ward.com or by mail at:

Mr MARIE Florian
256 C Rue de Nantes,
35136, St-Jacques de la Lande,
France